Orders are usually processed within 2-4 business days unless otherwise stated in the product description or your confirmation email.
Due to the nature of pre-order sales and often in-demand products, shipping delays may occur. We will do our best to contact you regarding your shipment as soon as possible with an updated timeline.
If your non-preorder item has not shipped after 5 business days, or if 5 business days after your pre-order timeline has elapsed your order still has not shipped, please contact us.
Once your order is shipped, you will receive an e-mail with tracking information to the e-mail address linked to your purchase.
Please allow 24 - 48 hours for your tracking info to update after you receive it.
Orders within the United States normally take 3-7 business days to arrive after being shipped.
International orders (outside the United States) normally take 2-4 weeks to arrive after being shipped. Occasionally, international orders are delayed in customs causing arrival time to increase to 8 weeks for delivery. If you are an international customer and do not receive your package within 8 weeks, please contact us.
Pre-order and/or limited edition items usually have delayed shipping times. These items are expected to ship by the date or within the timeframe listed in the product’s description unless otherwise specified.