The recipient is the importer of record and must comply with all laws and regulations of the destination country. Orders shipped outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country. Additional charges for customs clearance must be fulfilled by the recipient; Fame House has no control over these charges, nor can Fame House predict what they may be.
We are not responsible for any additional customs charges or fees once your package has left our facility. Customs charges and fees are the sole responsibility of the purchaser.
If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information.
If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipping costs.
Standard Shipping Time
International shipments normally take 2-4 weeks to arrive from the date of shipment. In some cases, delays out of our control arise causing packages to take up to 6-8 weeks to arrive.
International shipments generally take between 2-4 weeks to arrive after the date of shipment. Though not typical, international orders can occasionally be delayed in Customs, causing them to take up to 6-8 weeks to arrive. If a package has not arrived within 8 weeks of the ship date, please contact us. International customers have a maximum of 90 days after their order has shipped to request any compensation regarding a package lost in the mail.