Your order is protected by Route, at no extra charge to you! If your order is lost, stolen or damaged during transit, we've got you covered.
Claims can be filed with Route by simply entering your email address and order number and supplying the information regarding your issue. A representative from Route will then process your claim and let you know whether it has been approved or denied.
Reshipments are subject to stock availability and are not guaranteed.
If you have any questions, please feel free to reach out to us for clarity or further assistance.